About this Credit Guide
Last updated: April 2025 | Ai Finance | Credit Representative No. 420145
This document explains who we are, how we are authorised, and how we provide credit assistance.
We act as a Credit Representative of Finsure Finance & Insurance Pty Ltd (ACL 384704) under the National
Consumer Credit Protection Act 2009.
1. Licence & Contact Details
Finsure Finance & Insurance Pty Ltd
ACL 384704
Level 27, 10 Carrington Street, Sydney NSW 2000
1300 346 787
External dispute resolution:
Australian Financial Complaints Authority (AFCA)
www.afca.org.au
1800 931 678
2. Your Credit Representative
John R.
Credit Representative No. 420145
0449 747 091
info@ai-finance.ai
3. Ownership Disclosure
Finsure is owned by MA Financial Group Limited.
If we recommend a product from this group, we will disclose this to you.
4. Lender Panel
We source loan products from a panel of lenders and recommend options suited to your situation.
5. Information We Require
Before recommending a loan, we are required to:
- Understand your financial situation
- Understand your objectives
- Verify your information
This ensures any recommendation is not unsuitable.
6. Nature of Our Service
We provide credit assistance only.
We do not provide legal or financial advice.
7. Fees
We may charge a fee in some cases.
If applicable, this will be disclosed before proceeding.
8. Commissions
We may receive commissions from lenders.
These are not paid by you and will be disclosed.
9. Referrals
We may pay referral fees to third parties.
These will be disclosed to you.
10. Complaints
If you have a complaint, please contact us.
We aim to resolve issues promptly.
11. External Dispute Resolution
If unresolved, you can contact AFCA.
This is a free and independent service.
12. Privacy
We collect and use your information to provide credit assistance.
See our Privacy Policy for details.